Shipping & Returns
Shipping
- Please allow 1-2 business days for order processing. No modifications are possible during processing. You will receive a shipping confirmation email as soon as tracking information is available.
- Every order is packed with care and fresh per order.
- Orders once shipped can take 1 to 3 weeks depending on the destination country. We provide the tracking number of the shipment so that our valued customers can track their order. We stay in touch with our customers through emails right from the start till the order is received at the destination country. We inform our customers about the status of the shipment when it is shipped from our end.
- Exact shipping and delivery charges are determined by your location and the package weight. Please use the shipping calculator at checkout for your specific shipment costs. Please note: each country may impose their own taxes or duties once the product is to be collected by the purchaser.
- We are not responsible for any lost or stolen products
Returns
- We are unable to cancel orders that have been processed.
- If you are unsatisfied with your product, please do reach out to our team.
- Refunds – 30 Day Money back guarantee. We will refund you if the item is new, and in its original packaging as new, in the condition it was sent in. Return shipping charges are the customers responsibility, all returns should be by recorded delivery and a reputable shipping company. Please reach out and contact us to notify us of the return, and we will advise.
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Here you will find my latest wellness tips and updates on all RiVive news
